COVID-19 FAQ's & Member Pledge Info

1) Is the 2020 Suncorp Super Netball Season going to be played this year?

The Suncorp Super League Commission has advised that the 2020 Suncorp Super Netball Season will begin on 1 August 2020. The Melbourne Vixens will be based in Queensland for the beginning of the 2020 SSN season.

The majority of matches, including the entire finals series will be played across Nissan Arena in Brisbane, the University of the Sunshine Coast Stadium and regional Queensland.

The season will still be made up of 14 rounds and a normal finals series.

A number of home games will also be scheduled for non-Queensland clubs based on border restrictions and the latest health advice.

Click here to view the first six rounds of the fixture.

2) What will happen to our 2020 Melbourne Vixens Membership?

2020 has been a tumultuous year for all of us, and understandably, there are still so many unknowns for what lies ahead. Please click here to view the options available for our 2020 Melbourne Vixen Members.

3) What is happening with my monthly payments for my Vixens Membership?

There are currently three remaining payments for 2020 due on the 15th of April, May and June. We feel that it is appropriate, at this time, to suspend the remaining payments until further notice.

If you wish to still continue to make the remaining payments and support us please contact the Melbourne Vixens Membership team at membership@melbournevixens.com.au and your payments can be reinstated.

4) Will I receive my membership pack?

All 2020 Melbourne Vixens Junior and Beyond the Court members should have received their full membership pack in the mail shortly after purchasing.

Adult and concession members should have received their membership pack along with a collection voucher for a scarf or beanie which can be collected at a match.

Due to the uncertainty of when matches will be played, the Melbourne Vixens will send out your scarf or beanie. If you are yet to do so, please click here to advise us of your preference for a 2020 scarf or beanie, as well as any changes in your postal address.

5) Is the Melbourne Vixens/Netball Victoria office currently open?

Netball Victoria offices are currently closed with all staff members working from home. The Melbourne Vixens membership team can be contacted via email at membership@melbournevixens.com.au or phone 1300 VIXENS (84 93 67).

6) Are any other Melbourne Vixens events happening?

All Melbourne Vixens functions and events have been cancelled or postponed until further notice however the Melbourne Vixens are hosting a number of online clinics which are available for free to Melbourne Vixens members. Click here for more information.

7)
Am I still able to purchase Melbourne Vixens merchandise?

Yes, the Melbourne Vixens online merchandise store is still open and fulfilling orders. Click here to view our new 2020 Melbourne Vixens Merchandise range. Melbourne Vixens members receive a 10% discount on Melbourne Vixens Merchandise.

We thank you for your support during this current time. If you have any further queries please feel free to contact us on 1300 84 93 67 or membership@melbournevixens.com.au

Be sure to follow us on our social media channels @melbournevixens to keep in touch on what the players are up.

8) What is the Membership Pledge?

We’re asking Members to stick with us during these unprecedented times by pledging your 2020 Membership fee to the club no matter what happens with the 2020 Suncorp Super Netball Season.

To thank you for your loyalty, members will receive:

  • A special edition members item which will be sent out as part of your 2021 membership pack.
  • Fixed membership renewal price for the next three years (2021, 2022 and 2023)*
  • Invitation to an exclusive members event in 2021.
  • Exclusive merchandise and partner offers.
  • Your name displayed on our 2020 Pledge members wall at all 2021 home matches and events
    *Based on 2020 membership price. If your membership package changes then the price will be equivalent to the 2020 price for your new membership package.

Click here to pledge your membership fee.

9) What if I can't Pledge?

We understand that everyone's circumstances are different, and we ask you to contact us if you are unable to pledge due to financial hardship or extraordinary circumstances.
Please click here to view the options available for our 2020 Melbourne Vixen Members.
Our membership team can be contact by phone 1300 GOVIXENS (84 93 67) or
membership@melbournevixens.com.au